Life happens. Reschedule or cancel with a full day's notice and there's nothing to pay — no fees, no fuss.
See Section 8 →Tell us in writing within a day and we'll come back to make it right at no extra cost.
See Section 8 →Deposits reserve your date and apply directly to your final balance.
Sections 2 & 5 →Insured & background-checked. Serving the Denver metro, 7 days a week.
These Terms of Service govern your use of the cleaning services provided by Bizzy Cleaners LLC. We've written them to be as clear as the work we do — please read them carefully.
These Terms of Service ("Terms") constitute a binding agreement between you ("Client," "you") and Bizzy Cleaners LLC ("Bizzy," "we," "us," or "our"), a Colorado limited liability company serving the greater Denver metropolitan area. By requesting a quote, booking an appointment, or accepting services from us, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you are booking on behalf of another person or a household, you represent that you are authorized to accept these Terms on their behalf. If you do not agree with any part of these Terms, please do not book our services.
Before any work begins, we provide a complimentary consultation and quote so we can understand the scope of your home and your priorities. Quotes are provided free of charge and remain valid for thirty (30) days from the date issued.
A quote is our good-faith estimate based on the information and access available at the time of assessment. Where actual conditions differ materially from what was described or observed, we may revise the quote before or during service, as described in Section 10.
You agree to provide safe, timely, and unobstructed access to the premises for the duration of the scheduled appointment. If our team is unable to gain access at the agreed time, a cancellation or lockout fee may apply as set out in Section 8.
Where other contractors, tradespeople, or workers are present at the premises during our service window, we may be unable to complete some or all of the agreed scope. We are not responsible for delays or incomplete work caused by the presence or activity of third parties.
Unless expressly agreed in writing, our services do not include: cleaning of biohazards, mold remediation, hoarding conditions, exterior windows above ground level, moving heavy furniture or appliances, or any task that our team reasonably deems unsafe.
We offer services on a flat-fee, hourly, or recurring basis, as specified in your quote or booking confirmation.
A deposit may be required to reserve your appointment date. Deposits are applied in full toward your final balance for the completed service.
Payment is due upon completion of service unless otherwise agreed in writing. We accept the payment methods identified at the time of booking. Late or unpaid balances may accrue reasonable fees and may result in suspension of service.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Except as expressly stated in these Terms, we make no other warranties, express or implied, regarding the services.
You may cancel or reschedule any appointment free of charge up to twenty-four (24) hours before the scheduled start time. Cancellations made within twenty-four (24) hours, or lockouts preventing access, may be subject to a cancellation fee of up to fifty percent (50%) of the service price.
24-Hour Satisfaction Guarantee. If you are not satisfied with any aspect of a completed cleaning, notify us in writing within twenty-four (24) hours of service. We will return to re-clean the affected areas at no additional charge. This guarantee is our exclusive remedy for service quality concerns.
We are committed to a safe and respectful working environment for our team. Harassment, discrimination, intoxication, or threatening behavior toward our staff will result in immediate termination of service without refund.
Where active pest or vermin infestations are present, we reserve the right to decline or discontinue service for the health and safety of our team. Any fees for services rendered up to that point remain payable.
We welcome honest feedback. By submitting a review or testimonial, you grant Bizzy the right to display and share that content in connection with our marketing, unless you request otherwise in writing.
For the duration of any engagement and for twelve (12) months thereafter, you agree not to directly solicit, hire, or engage any Bizzy team member outside of Bizzy for cleaning or related services.
With your consent, we may photograph before-and-after results for quality assurance and marketing purposes. Photographs will not identify you or disclose private information without your permission.
All content, branding, and materials provided by Bizzy — including the Bizzy name, logo, and website content — remain our exclusive property. Nothing in these Terms grants you any license to use our intellectual property except as necessary to receive services.
Except as expressly provided in these Terms, our services are provided "as is." To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose.
To the fullest extent permitted by Colorado law, Bizzy's total aggregate liability arising out of or relating to the services shall not exceed the amount paid by you for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.
You agree to indemnify and hold harmless Bizzy, its members, and its employees from any claims, liabilities, damages, and expenses arising from your breach of these Terms, your negligence, or conditions at the premises outside our reasonable control.
These Terms constitute the entire agreement between you and Bizzy and supersede any prior understandings. If any provision is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any right does not waive that right.
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
(a) Most concerns can be resolved quickly by contacting us directly. We ask that you reach out to us in good faith before initiating any formal dispute.
(b) If a dispute cannot be resolved informally, the parties agree to attempt resolution through good-faith negotiation.
(c) Any unresolved dispute shall be resolved by arbitration rather than in court, except as noted below.
(d) Arbitration shall be administered by JAMS under its applicable rules, seated in Denver, Colorado.
Nothing in this Section prevents either party from seeking relief in small-claims court for qualifying disputes.
Questions about these Terms may be directed to Bizzy Cleaners LLC by email at hello@bizzycleaners.com. We're happy to explain any provision before you book.
Email hello@bizzycleaners.com. We're happy to explain anything before you book, or send you a free quote today.
By booking Bizzy Cleaners, you agree to these Terms of Service.